Privacy Policy

Last Updated: 02/07/2026

Introduction

At SVW Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely through our payment providers)
• Order history
• IP address and browser information
• Information collected through cookies and analytics

How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Communicate with you regarding your purchases
• Provide customer support
• Improve our website and services
• Send promotional emails or newsletters (only if you have chosen to receive them)
• Prevent fraud and maintain website security
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties who help us operate our business, including:

• Payment service providers
• Courier and delivery companies
• Website hosting providers
• Marketing and analytics providers where applicable

These providers are required to keep your information secure and confidential.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and improve our services.

You may disable cookies in your browser settings, although some website features may not function correctly.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Your Rights

Under South African law, you have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of personal information where legally permitted
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been violated

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SVW Cosmetics

Email: svwcosmetics@gmail.com